Troubleshooting Tips

  • Q
    Poor Picture (Snow, Ghosting, etc)
    A

    a. If utilizing an Antenna, check the Connection, and adjust the Antenna  Position or Direction. Also, try a different channel. 
    b. Check for nearby electronic equipment, fluorescent lights, or engines (car, motorcycle) that might cause interference.

  • Q
    No Picture
    A

    a. Check if Power Cord is properly inserted into the TV and into the wall socket. 
    b. Check if the TV is plugged into a switched outlet that is turned off. 
    c. Check if the TV Power is On. If utilizing a Video Source Device (Cable Box, Satellite Box, Blue-ray Player, etc.), make sure the device is plugged in to a working outlet and turned on.


  • Q
    No or Low Sound
    A

    a. Check the Volume Level and Mute Button 

    b. Check the Audio System or Video Source Device

  • Q
    Remote Not Working
    A

    Check for good batteries and that the batteries are inserted correctly.


  • Q
    For additional information
    A

    Check the applicable Owner’s Manual posted.


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